1.  Accommodation
1.1  Accommodation provided is for the use of the named rental clients only and may not be added to, sublet or assigned in any way.
1.2  The full address, key collection details and directions to the booked accommodation will be dispatched to the rental client once the final payment is received.
1.3  Key hand over after 7.00pm and before 9.00am would be by special arrangement and an additional fee may be payable.
1.4  The accommodation is available from 4.00pm on day of arrival and must be vacated by 11:00am on day of departure (though via prior agreement these times can be flexible)
2.  Travel Insurance
2.1  We recommend that you take out full Holiday Insurance Cover. This insurance would then normally refund you if the reason for cancellation of your holiday falls within the terms of the policy.
2.2  The owners of the apartment accept no responsibility for any personal injury or the loss/damage of any personal items.
3.  Security Deposit & Payment
3.1  For each booking a Security Deposit of £150 is required.
3.2  This deposit should be sent together with the holiday balance no later than 6 weeks prior to departure. Provided no damage is caused during the letting period, the Security Deposit will be returned within 14 days of arriving home.
3.3  Claims against the Deposit will only be made in the event of damage caused other than in the course of fair wear and tear, and we urge clients to notify any damage to us promptly so that it may be quickly rectified. Damage discovered after the end of the letting period will be notified to the rental client as soon as possible.
3.4  Properties should be left in a reasonable condition so that they may be quickly prepared for the next clients. If abnormal cleaning is required this may be chargeable against the Security Deposit.
3.5  Repayment of the Security Deposit is by means of a sterling cheque sent to the address of the Party Leader.  Quicker repayment can be effected by a direct bank transfer to a named UK bank account.  We need your Bank Sort Code, Bank Account Number and Account Name.
3.6  A 20% non refundable deposit is required on booking
4.  Cancellations
4.1  If you wish to cancel your holiday booking, this must be done in writing and emailed at the earliest opportunity to cancellations@spainholidayhome.co.uk
4.2  In the event of cancellation, the following charges will become payable:
If cancellation letter is received more than 60 days before start date of the booking, deposit only
If cancellation letter is received 30 – 60 days before start of rental period, 50% of rental price payable

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